Dashboard

Update to the PDF Tile Size Enhancement

The default size of the PDF tile on dashboards will show the full information of the report without the need for a scroll bar.

Core Platform

Alert Tag Support for Custom Attributes Enhancement

  • A new field called Alert Tag is now available in the Custom Attribute UI. This allows you to designate specific custom attributes as alert tags to your alerts, enabling better enrichment of alert metadata, filtering, and correlation during incident analysis.

Authz Tag Support for Custom Attributes

  • The Custom Attribute UI now includes a new field named AuthZ Tag. You can leverage this field to mark specific custom attributes as AuthZ Tags, which can then be used to control access to log data based on role permissions.

    Currently, the Authz tag functionality is limited to Log Management.


Authz Tag Support in Role Management Enhancement

Introduced the ability to assign Authorization Tags (AuthZ Tags) during Role Creation, enabling more precise control over user access to log data. These tags determine which categories of logs are visible to users based on the roles assigned to them, ensuring access is aligned with specific permissions.

Key Benefits:

  • This minimizes the risk of overexposure to sensitive or irrelevant data.
  • Centralized tag management makes it easier to update or revoke access by adjusting role tags rather than changing each user’s settings.
  • Different teams (e.g., security, operations, billing) can be limited to the logs they need.
  • Promotes data separation and operational efficiency.


Resource Management

Dynamic Resource Assignment in Custom Attributes Enhancement

A new capability in the Custom Attributes UI allows you to assign resources using filter-based search queries.

With the new Resource Filter Criteria field, you can define rules by specifying queries — enabling dynamic, rule-driven resource allocation with minimal manual effort.


Event Management

External Ticket ID Search Now Available in Alert Browser Enhancement

You can now view and manage External Ticket IDs more efficiently in the Alert browser:

  • OPSQL Query Support: You can use the extTicketId attribute in OPSQL queries to filter alerts based on associated external ticket IDs.

  • Customizable Columns: The External Ticket ID field can be added from the Alert Browser’s column settings for quick access and visibility.

  • Multi-ID Display: When multiple external tickets are linked to an alert, they are shown as comma-separated values in the column allowing easy mapping to corresponding incident IDs.



View Historical and Current Alert Comments Together Enhancement

You can now see older comments from previous alerts alongside the latest comments on the current, similar alert enabling better context and faster issue resolution.

See View Historical Alert Comments for more details.

Log Management

Advanced query builder – phase 2 Enhancement

Added support for splitString, splitRegex, and parseJson functions in advanced query filters. These functions are now available in Log Explorer, Log Alerts, Log Metrics, Live Tail, and Log Tile on the dashboards.

See Advanced Query Builder Syntax - Additional Functionalities for more details.

Stream Export Integration Enhancement

The Stream Export Integration now supports multiple installations per client, with a limit of up to 5 installations. This allows the same log data to be delivered to multiple endpoints simultaneously.

See Install Streaming Export integration for more details.

Logs-Normalizer Enhancement: Transform & Lookup Support for Log Enrichment Enhancement

Log Enrichment now supports Transform & Lookup functionality, enabling splitString, splitRegex, parseJson, and regexExtract functions. These functions extract values from existing fields and create new fields in source logs. A lookup table can be applied to enrich source logs with additional fields.

See Transform & Lookup for more details.

RBAC for Log Management and modules Enhancement

Role-Based Access Control (RBAC) now enforces fine-grained log access using AuthZTags (key-value pairs). Logs are saved, retrieved, and deleted based on their assigned AuthZTags, ensuring users can only access logs matching their roles. AuthZTags must be configured during role creation to define log visibility.

  • All AuthZ Tags users have access to all logs.
  • No AuthZ Tags users can only view default logs (logs without tags).
  • Users assigned specific AuthZTags can access only logs associated with those tags.


See RBAC support for Logs and Management for more details.

Tracing

Enhanced Trace explorer Enhancement

Trace explorer now has a faster way to fetch traces in chunks for the filter queries applied by the user. We load up to 1000 Spans (Root Spans / All Spans Tabs) and have the sorting capability for the fetched rows.

Reporting Apps

Notifications for Reporting Apps Enhancement

Users can set notifications for each Reporting App to receive notice of report failures, successful completions, and self-notifications.

All reporting app notifications should be managed based on the user’s report-level notification settings, including failures, successful and self-notifications.

To enable this, Go to Setup → Account → Users and Permissions → Users and enable the report notification configuration in user details page.


New Column Resource Tier in Asset Inventory Enhancement

The Asset Inventory Report has been enhanced with the addition of a new column called ‘resource tier.’ This column includes the following values.

1.Inventory Only
2.Event Only
3.UpDown Only
4.Fully Managed

By providing this information, customers can easily cross-reference the details in the Asset Inventory Report with their billing usage report, ensuring they have a clear understanding of their resource allocations and associated costs. This added feature facilitates better tracking and management of resources, ultimately improving the accuracy of billing and usage assessments.


Public Cloud

New AWS Regions to Enhance Cloud Monitoring Enhancement

Extended support for newly launched AWS regions, ensuring that your cloud environment remains fully discoverable and monitored as AWS expands its global footprint.

Newly Supported AWS Regions:

  • Asia Pacific (Osaka) – ap-northeast-3
  • Asia Pacific (Hyderabad) – ap-south-2
  • Asia Pacific (Jakarta) – ap-southeast-3
  • Asia Pacific (Melbourne) – ap-southeast-4
  • Canada West (Calgary) – ca-west-1
  • Europe (Zurich) – eu-central-2
  • Europe (Spain) – eu-south-2
  • Israel (Tel Aviv) – il-central-1
  • Middle East (UAE) – me-central-1

This extended regional support helps ensure continued visibility, discovery, and management of cloud resources across AWS’s latest global locations.

Improved Agent Handling on Uninstall Enhancement

Simplified the uninstallation process for tenant-level to ensure better control over agent installed resources behavior across linked child integrations. Previously, retaining agent-installed resources required manual steps for each child integration. This enhancement reduces user effort and ensures agents remain intact where needed.

  • When uninstalling a tenant integration, selecting Remove linked child account along with this integration displays a secondary Keep agent installed resources option.

  • If selected, this setting is now automatically applied to all associated child integrations, removing the need for manual configuration at the child level.


See Uninstall an Azure Tenant Integration for more details.

See Uninstall an Google Organization Integration for more details.

Office 365 Backup Monitoring with Cohesity Helios Enhancement

Enhanced cloud backup monitoring for Microsoft Office 365 workloads through the Cohesity Helios BaaS (Backup as a Service) integration. This integration enables discovery and monitoring of key Office 365 source types:

  • Exchange Online Mailboxes
  • OneDrive for Business
  • SharePoint Sites
  • Microsoft Teams

You can track backup status and set custom alert rules for backup failures, improving visibility and accelerating incident response. This enhancement helps ensure compliance and continuous access to critical collaboration services.


Azure Integration: Auto Subscription Discovery & Rescan Enhancement

Enhanced Azure integration to simplify subscription management and reduce manual tasks.

Automatic Subscription Discovery
Previously, users had to manually enter subscription IDs or reinstall the integration to add new subscriptions. The new Azure subscriptions under the same tenant are now automatically detected and onboarded.

Rescan Support at Tenant Level
The Rescan button is now enabled for tenant-level Azure integrations, allowing users to trigger manual discovery of new subscriptions. Scheduled scans will also automatically pick up newly added subscriptions.

This enhancement eliminates manual effort with automatic new subscription detection and offers on-demand discovery via Rescan.


See Automated Tenant-Level Discovery for more details.

GCP Integration: Automatic Project Discovery & Rescan Enhancement

Enhanced the GCP integration to streamline project onboarding and improve user control.

Automatic Discovery of New GCP Projects

Previously, only projects present during the initial organization-level integration were discovered. New projects added later required manual steps onboard. This enhancement automatically detects and adds new GCP projects under the same organization through scheduled scans or on-demand rescans.

Rescan Button Enabled at Organization Level

Users can now manually trigger project rediscovery via the enabled Rescan button on organization-level integrations. Scheduled scans also include automatic discovery of new projects.

This enhancement simplifies onboarding with automatic project detection and on-demand rescans.


See Automated Org-Level Project Discovery for more details.

Alert re-trigger behavior for Cloud-based Monitors Enhancement

Cloud-based monitors (like Public Cloud monitoring, Synthetics monitoring) now automatically re-trigger alerts every 6 hours, even if the alert state remains unchanged. This ensures that persistent alert conditions on managed resources continue to stay visible and receive user attention.

See Cloud Monitoring - Configure Alert Thresholds - G1 Templates for more details.

See Cloud Monitoring - Configure Alert Thresholds - G2 Templates for more details.

Synthetics

Synthetic Health Status Alerts Enhancement

Synthetic health status alerts will now include a Root Cause Analysis (RCA) in the alert description, providing more insightful information to assist in troubleshooting and issue resolution.

See RCA for Synthetics Resources for more details.

Synthetic Response Code Reporting Enhancement

Synthetics can now report response codes as a metric for URL types, enabling better monitoring and tracking of service health.

Webprobe RCA Enhancement

Webprobe will now send Root Cause Analysis (RCA) updates if the RCA has changed, ensuring more accurate and timely information for troubleshooting.

Added a new metric for Synthetic HTTP/HTTPS Monitoring Enhancement

A new metric, synthetic.response.code, has been added to track HTTP response codes from monitored servers during synthetic checks. If the server is unreachable, it shows 0. This metric is available even when Location Availability is down.

See HTTP/HTTPS Supported Metrics for more details.

Service Maps

Ability to search a Service Map node Enhancement

You can now efficiently locate specific nodes within your OpsRamp Service Maps using the new search functionality. This enhancement allows you to quickly find any node by its name, regardless of the size or complexity of your service map hierarchy. The search button is located in the top-left corner of the service map screen.


See the Search Service Map Nodes section for more details.

Metrics Engine

Configurable Thresholds for Alert Definition Change Detection Enhancement

The Alert Definition Change Detection feature now allows you to configure custom lower and upper limits for change thresholds.

With this update, you will receive alerts only when changes breach the defined limits, reducing noise and ensuring notifications are relevant and actionable.

Key Benefits

  • Greater control over sensitivity of change detection
  • Minimized false positives or irrelevant alerts
  • Improved monitoring efficiency